Brett recognized a need for a good local telecommunications infrastructure services provider in Newcastle and the Hunter Valley. He also realized that there was a lack of high-quality designers outside of Telstra who knew how the Telstra network worked in detail.

From small beginnings with just one team of designers and one team of construction workers in the field force, AID has grown rapidly into one of the largest contractors for end-to-end telecommunications solutions to industry clients in New South Wales.

AID continues to provide the basic services that gave the company its start with Telstra. More recently, however, it has concentrated on building relationships with other utilities and working on larger-scale projects for industry specialists to Telstra.